First and foremost one must control their temper. There is no place for an angry hot head in the office. Shouting and losing your temper are never effective communication skills and you will be judged accordingly when dealing with coworkers. Being rude or angry with a customer could result in immediate loss of business. One must be capable of maintaining control of their emotions in a variety of stressful situations.
Do not participate in office gossip. Bad mouthing solves nothing and often ends up in a vicious circle. If you have a conflict or disagreement with somebody at work, deal with them directly or their immediate supervisor. Do not involve other coworkers or speak negatively of that person behind their back. Take a step back and try to find a solution to the problem, then communicate your proposed solution to the individual in a calm and rational manner. Even if the person does not agree with you, at least you are taking an active role in conflict resolution and you and your coworker can continue a respectful working relationship.
Ensure that your emails and letters are worded in an appropriate tone for the sender. An email inviting your peer for lunch should not have the same tone as an email to your boss requesting funds to attend a conference. Make sure that you use spell check, that you include all relevant information and that your writing has proper grammar. These kind of errors may seem negligible, but your boss will be thinking "what if this was for a customer?' or "Doesn't she know how to use spell check?"
Being mindful of how what you are communicating may be perceived. Put yourself in the shoes of the other person and ask how you would perceive what is communicated. Be aware of your tone and always proof read letters and emails.
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